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Arizona AG wins settlement in Deaf Discrimination Suit

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http://www.azag.gov/...

(Phoenix, Ariz. - May 4, 2006) Attorney General Terry Goddard today announced a settlement of a
discrimination lawsuit with Saban Rent-A-Car LLC and A-aable Rental Ltd. resolving allegations that
the rental car company repeatedly hung up on a deaf caller who was trying to rent a car using a
telecommunication device (TTY) and operator service.


The settlement requires the defendants to:
– Pay Mr. Busch $10,000 in compensatory damages;
– Pay the Attorney General's Civil Rights Division $3,000 to monitor compliance with this settlement for two years and $2,000 for costs. The monitoring will include periodic calls from the Arizona Relay Service;
– Adopt an anti-discrimination policy;
– Use Arizona Relay Service for accepting and making telephone calls to customers or potential
customers who are deaf or hard of hearing; and
– Receive training on disability discrimination.


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